Prior to your upgrade, please ensure all the following requirements have been completed:

For Workstations & Servers

  • .NET framework 4.6.2 (or higher) is installed on ALL PCs that will be running Yellow Dog Inventory

  • If you host your own Yellow Dog Inventory server, SQL Server 2016 (or newer) must me installed. Earlier versions are no longer supported.

Within Yellow Dog Inventory

  • Ensure you have a recently committed Physical for each store. If you don’t have a recent physical, or aren’t following our best practices when taking physicals, you may see a change in the on hand and calculated cost numbers as the upgrade recalculates your data and catches things missed by your previous version.

  • Ensure all Physicals, Purchasing Documents (Receipts, Invoices, Transfers), and Item updates (manual adjustments, manual sales) are completed/committed prior to the start of the upgrade.

Handheld/Mobile Apps

  • The older Windows Mobile CE, Unitech handhelds (model PA 520) are not supported by both Unitech (the manufacturer) and Yellow Dog and will no longer be compatible following your upgrade.

  • Non-hosted client will only be able to use CountXL in stand alone mode following upgrade.

Additional Information:

  • If you’d like access to a new feature and don’t currently use an admin account please reach out to the support team to review new features and request access.

  • Any items without activity over the last 2 years, and meet the standard requirements, will now be automatically Removed after the upgrade.

  • The new Closeout date feature will be preset to 7 days unless a different selection has been previously made after the upgrade.

  • In the event you need to reschedule or cancel the upgrade please reach out at least 48 hours prior.